Zero Fees.
Zero Billing Errors.
Complete shift verification and multi home agency oversight for long-term care networks. Every agency shift clocked in at your kiosk, approved by your team and invoiced from that record.
The hidden line item
Agency staffing has a cost most homes never see.
Every long-term care home in Ontario depends on agency staff to keep units safe. Few have a reliable way to verify what they are billed for. The result is a quiet, recurring leak: hours that were rounded up, shifts that ran short but invoiced long, timesheets nobody had time to check, and a finance team reconciling paper against spreadsheets weeks after the care was delivered.
Agency hours are self reported, signed at the end of a tired shift, and rarely compared with when the person actually arrived and left.
A 7 h 20 min shift billed as 8 hours is a 9% overcharge. Across every shift, every agency, every month, rounding is a budget line of its own.
Director of Care and AP time spent chasing discrepancies, resending invoices and settling disputes. Work that produces no care and no savings.
The tools sold to fix this charge the home a licence per seat, per site, per month. The home pays twice: once for the problem and once for the software.
Why pay monthly software fees just to manage staffing?
No licence, no per user fee, no per site fee, no implementation fee, no contract term. Not a trial and not a tier. The platform is funded by a small per shift fee paid by the staffing agencies that use it to receive your requests and bill you. Every agency invoice you receive is built from clock in and clock out times verified to the minute at your own kiosk.
How it works
Three steps from the shift to the invoice.
The kiosk is the record. The invoice is a report of hours your home already approved.
Clocked in
Agency staff clock in and out on a locked tablet at the unit with a personal PIN. The time is recorded to the minute and tied to the scheduled shift, visible to your home and the agency at the same moment.
Approved
Your Director of Care or scheduler reviews the shift as it happened. Late arrivals and early departures are already on the record. Every correction needs a reason and keeps the original.
Verified
The agency drafts its invoice from the approved shifts only. It cannot add hours that were not clocked. Your team approves it on the same screen and accounts payable receives an invoice that is already matched.
Network visibility
Every home. Every agency. One view.
Each home runs its own schedule, its own kiosk and its own agency relationships. Corporate sees all of it at once, live, without asking anyone for a report.
Open shifts, pending agency responses, coverage gaps for the next seven days, credentials expiring and overtime risk, for two homes or fifty.
Built for a corporate structure
Role based access from the network down to a single unit. Read everything, change nothing by default at the corporate level; full control at the home; and agencies that only ever see their own staff and invoices.
Network wide dashboards, spend by home, agency performance and invoice status across the portfolio.
Every agency invoice across every home in one queue, with the verified hours behind each line.
Their home only: schedule, requests, approvals, kiosk settings and the agency directory.
Their own staff, their own requests, their own invoices. Agencies never see another agency, or your internal notes.
Vendor strategy
You hold the purchasing power. Set the standard.
Long-term care homes decide which agencies they work with, and on what terms. Adding one line to those terms, "shifts are requested, verified and invoiced through Staflow", gives every agency the same rules, the same record and the same proof of hours. Staflow does not replace your vendors or sit between you and them. It is the shared workspace you both use.
Every agency submits requests, clocks staff and invoices the same way, so your team learns one process and your data is comparable across vendors.
The record of hours belongs to the home, is created at the home, and is the only basis for an invoice.
Nothing is exclusive. Your vendors keep their contracts and their staff; they gain faster requests and invoices approved on review.
An agency is live in hours. We set up each agency directly and support them. Your team does not run a rollout for your vendors.
Security and deployment
Canadian infrastructure. Locked down devices. Live in days.
Hosted in Canada
Staflow runs on Google Cloud in the Toronto region. Data is stored and processed in Canada, encrypted in transit and at rest, with daily backups and environment isolation between homes. Role based access and a full activity log of who saw and changed what.
Managed kiosk tablets
Every kiosk tablet is enrolled in enterprise mobile device management before it reaches your home, locked to the Staflow kiosk only, remotely monitored and remotely wiped if lost. Your IT team never touches them.
Rapid rollout
A home is configured in a single working session: units, roles, rate cards, agencies and the kiosk. Nothing to install on your servers, nothing to integrate before go live, and direct access to the people who built it.