Fill shifts faster. Get paid without the back and forth.
Staflow is the shared workspace between your agency and the long-term care homes you serve. Requests reach you the moment they are posted, your staff clock in at the home's kiosk, and your invoices are approved on review instead of disputed line by line.
Why agencies like it
Less admin, fewer disputes, faster payment.
Immediate notifications
A staffing request from a client home lands in your inbox the moment it is posted, with the role, unit, date and time. No phone tag, no missed emails.
Assign in two clicks
Pick the rostered worker who holds the role and is approved at that home. The shift appears on your schedule and the home's at the same time, and the home is notified.
One schedule, every home
A week grid of your staff across all the facilities you serve, with a facility selector and the status of every shift from Open to Completed.
No more paper timesheets
Your staff clock in and out at the home's kiosk with a PIN. The time is recorded to the minute and visible to you and the home at the same moment. Nothing to collect, sign or chase.
Invoices built for you
One draft per worker, per home, per billing period, with that person's shifts and kiosk times already on it. Rates, overtime and statutory holiday premiums applied from the agreed rate card.
Approved on review
The home reviews the draft against the same record and approves it on screen. The invoice number is issued once, after approval. No disputed lines, no resubmissions, no delayed payment.
Easy to use
Set up in an afternoon. No training course.
- Sign in with your email and a one time code. There are no passwords to manage for your staff.
- Register a worker in one form: name, contact details, roles and kiosk PIN. Duplicate emails are rejected automatically.
- Agency roles for the people who need them: Admin, Scheduler, Billing Coordinator and Clerk.
- Your client homes attach your agency and set the rate card. You never retype rates, and the home never sees another agency's.
- Staflow onboards your team directly and supports you. Your clients do not run a rollout for you.
Invoicing, simplified
From approved hours to a numbered invoice.
- Draft. Created per worker, per home, per period, already filled with clocked shifts.
- In facility review. The home checks each line against the kiosk record. Approves, or returns with a note.
- Approved and issued. You generate the invoice. The number and the PDF exist only now, so numbering is clean.
- Paid. The home's accounts payable records the payment in the same place. Everyone sees the same status.
What it costs your agency
Billed monthly, only for shifts that were completed and approved by the home. Nothing to buy up front, no seat licences, and nothing to pay for a home you are not staffing.
Getting started
Live in hours, not weeks.
Your client attaches your agency in their portal and sets the rate card for each role.
Register your workers, set their kiosk PINs and let the home approve them for its roster.
Accept it, assign a worker, and the shift is on both schedules. The kiosk and the invoice follow from there.